MakeMeChic Shipping

If a package is refused or undeliverable, it is the buyer's responsibility to contact us to request reshipment. Reshipments will incur a reshipping fee. If a reshipment is not requested, we will issue a refund, less all shipping fees.

If an item has not been shipped within ten (10) business days, customers are encouraged to contact us immediately at orders@makemechic.com with their order number, so that we can quickly resolve any outstanding issues with the order.

Within the 48 contiguous U.S. states, MakeMeChic offers free shipping for orders over $50 (enter promotion code during checkout).

MakeMeChic offers shipping rates by actual weight of the items purchased. Standard Ground shipping quotes can be estimated when you view your shopping cart. Expedited shipping may be selected during actual checkout.

Domestic shipping within the 48 contiguous U.S. states is generally handled by:

  • FedEx Ground Service
  • USPS Priority Mail
Generally, these methods take two (2) to seven (7) business days for delivery. FedEx Ground is our standard shipping method for all domestic packages. Purchased items shipped via FedEx are automatically insured for their full value. Signature confirmation (insurance) may be purchased at checkout for additional fee. Customers are expected to leave a valid contact number during checkout to ensure that they can be reached by FedEx: in certain cases, FedEx will call you to verify where you would like your package left.

Orders will be shipped via USPS Priority Mail for buyers who have one of these addresses:

  • PO Boxes
  • US territories (eg. PR, Virgin Islands, Guam)
  • Military bases (e.g. APOs/FPOs, AE)
  • Hawaii
  • Alaska
Shipments via USPS Priority Mail normally take approximately seven (7) to ten (10) business days. Orders shipped out via USPS Priority Mail will be shipped out with delivery confirmation only. After an order is shipped out, you will be sent a tracking number. You can track your order by visiting the FedEx or USPS website, as appropriate. Because the post office does not scan the label during pick up, USPS tracking numbers will only be updated when the package is actually delivered. International orders require extra time for customs and inspection: please allow up to five (5) extra business days for international orders.

* Cutoff time for FedEx 2nd Day, Overnight, and USPS Express Mail service is 9:00 A.M. PST. If you pay before 9:00 A.M., we will be able to process your order on the same business day. You will, in general, receive the package by 3:00 P.M.; in other areas, you may receive your package by 7:00 P.M. FedEx 2nd Day and Overnight service is not available for:

  • PO Boxes
  • US territories (eg. PR, Virgin Islands, Guam)
  • Military bases (e.g. APOs/FPOs, AE)
  • Hawaii
  • Alaska

***FedEx only delivers Monday-Friday and is closed: Saturdays-Sundays. For more details, please visit the FedEx website. USPS Express Mail may take up to five (5) business days. For more details, please visit the USPS website.

* Residents living in Alberta, British Colombia, Ontario, and Quebec are usually shipped with FedEx. All residents living outside of these areas will most likely be shipped via USPS. Please note that some addresses in Canada have a surcharge because of location. In such cases, we reserve the right to ship the shoes by USPS priority mail international. These services are not trackable and are not insured.

If your country is not listed in our checkout list, please contact us and we can double check to see if we are able to ship to you.

Packages damaged or lost during transit are the responsibility of the shipping company: MakeMeChic cannot and does not accept responsibility for damage or loss of any package during transit. If the package is damaged or lost in transit and was shipped via FedEx, the customer must report any damages to us: we as the shipper will file an insurance claim for you. FedEx typically takes ten (10) to fifteen (15) busines days to process insurance claims. In cases where the FedEx website shows the package status as "delivered," FedEx may refuse to accept responsibility for the loss of the package. To expedite the process, the customer is expected to also file an insurance claim with FedEx.

Undeliverable packages are returned to us by the shipping company. It is the buyer's responsibility to contact us to request reshipment with the new corrected address. Reshipping fees will be charged on all reshipments. If we do not receive any contact from the customer within a week of the package being returned, we will issue a refund, less the shipping costs. All packages are shipped based on the address provided during checkout. It is the responsibility of the cusomter to ensure that the delivery address is correct. Deliveries to companies should have the company name entered in the company field.

Because MakeMeChic is not a retail store, we cannot allow customers to pickup their items directly from our warehouse.